Career

Job Descriptions

• Ensure a seamless productivity by monitoring and managing daily operations.
• Manage team members in the operations department to achieve objectives.
• Guarantee that the deployment of overseas workers is in accordance with the labour laws and regulations of both national and international jurisdictions.
• Collaborate with the department head to address the needs of current and prospective customers.
• Ensure that documentation and compliance are maintained through consistent communication with MOEAA and other pertinent ministries.
• Serve as an intermediary between the agency and international partners.
• Ensure that all documentation is accurate and comprehensive by reviewing, correcting, and verifying it.
• Supervise the preparation and submission of the necessary documentation to the local government authorities.
• Secure the timely completion and submission of documents in order to meet deadlines.
• Monitor and submit daily operational costs and fees to the department chief.
• Identify prospective cost-saving measures that do not compromise the quality of the service.
• Help the operations team to deliver high-quality service by providing guidance and mentoring.
• Conduct consistent performance evaluations and offer constructive criticism.
• Collaborate with the organization and delivery of training sessions to enhance the capabilities of the team.
• Submit daily reports to the operation manager regarding duties that have been completed and those that have not been completed.
• Create performance metrics reports on a regular basis to oversee the efficacy of the department.
• Determine opportunities for process optimization within the operations workflow.
• Develop strategies that optimize efficiency and effectiveness.

Job Requirements

• Bachelor’s degree in business administration, Operations Management, or a related field
• At least 3 years of experience in operations or customer service, preferably in the overseas employment or recruitment industry.
• Proficient with Office 365 suit.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving and decision-making capabilities.
• Proficiency of Japanese or Thai is an advantage.
• Understanding of cultural and legal considerations for overseas employment, especially in Japan and Thailand.

Benefits

• Competitive salary package
• Transportation Allowance
• Yearly Bonus
• Positive and supportive work environment

Highlights

We are not solely seeking talented individuals, but also for persevering relationships with friends and coworkers for a fun-working environment. And let’s contribute to each other.

Interested in joining NOVALYFE? Submit your curriculum vitae to: Email: [email protected]

In other ways, send your CV to our Viber phone: Viber: 09940041177

Job Descriptions

• Develop, implement, and manage digital marketing campaigns for promoting employment services.
• Formulate strategies to improve the visibility of the brand and the generation of leads through digital channels.
• Build contents that are culturally pertinent and engaging for the intended demographic.
• Oversee digital platforms, such as LinkedIn, Facebook, YouTube, and TikTok.
• Create, adjust, and supervise the creation of digital ad content, newsletters, and blogs.
• Maintain awareness of the most recent technological advancements, trends, and insights, and sustain performance and budgets in accordance with these observations.
• Examine trends and modify campaigns to enhance their effectiveness.
• Engage with the audience and observe their activities to establish a robust community.
• Enhance the organic reach of the digital channels and their contents by optimizing them for positive nature.
• Oversee the management of paid advertising campaigns on digital platforms.
• Create and implement email campaigns to engage customers, recruit potential, and promote services.
• Utilize analytics tools to monitor and evaluate the efficacy of digital marketing in relation to its objectives and key performance indicators (KPIs).
• Generate consistent reports regarding campaign performance and insights to enhance return on investment.
• Conduct market research to gain insight into trends, competitors, and audience segments.

Job Requirements

• Bachelor’s degree in marketing, Communications, or a related field.
• 1-3 years in digital marketing or a related role.
• Proficient with Office 365 suit. 
• Hands-on experience with digital marketing tools (e.g., Google Analytics, Facebook, TikTok).
• Proficiency in content creation tools (e.g., Canva, Adobe Suite).
• Analytical mindset and familiarity with marketing metrics.
• Excellent communication and project management skills.
• Analytical mindset to evaluate campaign success and suggest improvements.

Benefits

• Competitive salary package
• Transportation Allowance
• Yearly Bonus
• Positive and supportive work environment

Highlights

We are not solely seeking talented individuals, but also for persevering relationships with friends and coworkers for a fun-working environment. And let’s contribute to each other.

Interested in joining NOVALYFE? Submit your curriculum vitae to: Email: [email protected]

In other ways, send your CV to our Viber phone: Viber: 09940041177

Job Descriptions

• ဆိုင်သို့ လာရောက်အပ်နှံသည့် ဧည့်သည်များအား ယဉ်ကျေးပျူငှာစွာဖြင့် ပရော်ဖက် ရှင်နယ်ကျကျ ပြောဆိုဆက်ဆံဆောင်ရွက်ရမည်။
• စားသောက်ဆိုင်မှ ရောင်းချသည့် menu နှင့် ဝန်ဆောင်မှု အသီးသီးအလိုက် ဧည့်သည်များထံမှ ငွေပေးချေမှုများကို တိကျသေချာစွာ လက်ခံရယူရမည်။
• ငွေသားဖြင့် သို့မဟုတ် Mobile banking ဖြင့် ငွေပေးချေခြင်းနှင့် အခြားငွေပေးချေမှုများကို တိကျ မှန်ကန်စွာ လက်ခံရယူရမည်။
• Customers များမှ ငွေပေးချေမှုပြီးစီးမှုများနှင့် ပေးသွင်းရန် ကျန်ငွေ၊ လိုငွေများနှင့် ပတ်သက်၍ စုံစမ်းမေးမြန်းမှုများအပေါ် ကူညီဆောင်ရွက်ပေးရမည်။
• ပြေစာများ၊ ပြန်အမ်းငွေများ၊ အကြွေများ လိုအပ်သလို စီစစ် ထုတ်ပေးရမည်။
• ငွေလက်ခံရယူသည့် နေရာနှင့် Safe Box အား သပ်ရပ်စွာဖြင့် စနစ်တကျ ထိန်သိမ်းရမည်။
• အခြားဌာန အဖွဲ့ဝင်များ၊ Accountants များနှင့် ပူးပေါင်း၍ ငွေကြေးအပေးအယူများနှင့် ပတ်သက်သော ကွဲလွဲမှုများနှင့် ပြဿနာများကို ဖြေရှင်းဆောင်ရွက်ရမည်။
• ငွေသားကိုင်တွယ် ထိန်းသိမ်းခြင်းနှင့် ပေးချေမှုများကို ဆိုင်၏ မူဝါဒများနှင့် လုပ်ထုံးလုပ်နည်းများ အတိုင်း လိုက်နာဆောင်ရွက်ရမည်။
• နေ့စဉ် ငွေဝင်ငွေထွက်များ အပေါ် စစ်ဆေးခြင်း၊ ထိန်းသိမ်းခြင်းနှင့် လက်ခံစာရင်းနှင့် Cash Book စာရင်းသွင်းပြုလုပ်ရမည်။
• Bank နှင့်ပတ်သက်သော ကိစ္စရပ်များအပေါ် တိကျသေချာစွာ ဆောင်ရွက်နိုင်ရမည်။
• သက်ဆိုင်ရာ အထက်အရာရှိ လက်မှတ်ပါရှိသည့် ဆိုင်လုပ်ငန်းအတွင်း ငွေထုတ်သည့် ကိစ္စရပ်များ၊ ဝယ်ယူသည့် စရိတ်များနှင့် ပေးချေရမည့် ငွေများအား လက်မှတ်ပါရှိမှု၊ မှန်ကန်မှုကို စီစစ်ပြီး ငွေထုတ်ပေးခြင်း၊ လက်ခံခြင်းများ ဆောင်ရွက်ရမည်။

Job Requirements

• ဘွဲတစ်ခုခု ရရှိထားသူ (သို့) အထက်တန်းအောင်မြင်ထားသူ။
• LCCI I နှင့် II အစရှိသည့် သက်ဆိုင်ရာ Diploma များ ရရှိထားသူ။
• ငွေထိန်းသိမ်းခြင်းနှင့် ကိုင်တွယ်ခြင်းနှင့် ပတ်သက်၍ အတွေ့အကြုံရှိသူ။
• ငွေကြေးကိုင်တွယ်မှုအပိုင်းကို ကျွမ်းကျွမ်းကျင်ကျင်လုပ်ကိုင်နိုင်ရမည်။
• Strong communication, problem solving skills and teamwork။
• Office 365 ကျွမ်းကျင်စွာ အသုံးပြုနိုင်ရမည်။
• ‌ရေရှည်လက်တွဲနိုင်သူ၊ ယုံကြည်ထိုက်သူ၊ ရုပ်ရည်ပြေပြစ်ပြီး ဝီရိယရှိသူဖြစ်ရမည်။

အထက်ပါ ရာထူးအတွက် လျှောက်ထားလိုပါက အလုပ်လျှောက်လွှာကို [email protected] သို့ ပို့ပေးနိုင်ပါသည်။

သို့မဟုတ် Viber ဖုန်းနံပါတ်သို့ အလုပ်လျှောက်လွှာ CV ပေးပို့နိုင်ပါသည်။ Viber: 09940041177

Role Summary

Operation & Customer Service Manager will oversee the agency’s operations, ensuring compliance with labor laws, managing local & international client relationships, and facilitating the successful placement of overseas workers abroad. This role involves strategy development, operational management, customer service management, and business growth in the international (Japan & Thailand) employment sector.

Job Descriptions

• Ensure that the operational process is managed and overseen in a manner that is consistent with standard procedures.
• Responsible for the supervision of employees in the operations department.
• Collaborate with the department head to address operational requirements and new clients.
• Establish and sustain connections with clients on a global and local scale.
• Assist as the primary point of contact for MOEAA, embassies, and pertinent government ministries to guarantee that regulations regarding the employment of overseas workers are adhered to.
• Ensure that vital information is exchanged by effectively communicating with internals and partnerships.
• Evaluate, rectify, and confirm the accuracy of all operational documents.
• Supervise the preparation, submission, and approval of documentation with local government authorities.
• Assure that all mandatory submissions are completed by the designated deadlines.
• Monitor and submit daily operational costs and fees to the department head.
• Uncover opportunities to optimize costs while upholding standards of operation.
• Assist and advise the operations and customer service teams in order to enhance their efficiency and effectiveness.
• Organize consistent training sessions to improve the quality of service and the efficacy of the team.
• Establish unambiguous performance objectives and guarantee that quality standards are maintained.
• Monitor performance metrics and produce regular reports for management review.
• Submit daily task progress reports to the department head, which should include both completed and incomplete tasks.
• Assist in the formulation and execution of operational strategies to facilitate the expansion of businesses in the international employment sector.
• Utilize effective problem-solving abilities to identify and resolve prospective operational challenges.

Qualifications and Experience:

• Bachelor’s degree in business administration, Human Resources, or a related field (Master Degree’s preferred).
• 5+ years of experience in recruitment or overseas employment agencies is a plus
• Proven track record of managing local & international client relationships.

Skills and Competencies

• Strong leadership and team management skills.
• Problem-solving skills required.
• Excellent communication and negotiation abilities.
• Must have experience with Embassy
• Positive attitude and self-confidence.
• Strong interpersonal skills and good personality
• Must have a good personality
• Must be proficient in English (above average)

Interested in joining NOVALYFE? Submit your curriculum vitae to: Email: [email protected]

In other ways, send your CV to our Viber phone: Viber: 09940041177